Do not send contributions to HealthSavings;
please save contributions until after September 1
Watch the mail for your new, gray debit card
Download statements, account activity, etc. from your
existing online account, as you will no longer have access to
the account after September 1
Feel free to visit our member transition page, view our FAQs, call (888)
354-0697 or reply to this email. We're available 8:30 a.m.
to 6 p.m. ET, Monday - Thursday, and 8:30 a.m. to 5 p.m. ET
Due to a larger than normal call
volume, you may experience longer wait times when calling our
office. We apologize for any inconvenience.
This email contains several important reminders
related to the HealthSavings' custodial
bank transition on September 1.
No Account Access August
There will be no access to accounts or investments between August
26-31 as we transfer data and update our systems. In addition, we
ask that you do not send wire transfers or checks during this
timeframe to avoid any complications.
You will regain
access to your account after the conversion is completed on
New Debit Cards
Arrive August 26-31
If you currently have a blue HealthSavings debit card,
watch the mail for your new, gray debit card, which will be
mailed in an unmarked envelope from Richmond, VA during the last
week of August.
We will automatically mail debit cards to primary
account holders. To order debit card(s) for your authorized
signer(s), you may log into your new member
portal after September 1, set up your authorized
signer(s), check the box next to "Yes, I would like a card
for my authorized signer" and click save.
re: September 1: We plan to
transfer funds on the morning of September 1, so please
expect disruptions in service until the
transfer is complete. After the fund transfer, you will be
able to use your new card. We will notify you via
email when your new debit card is ready for use.
Remember to Redirect
Contributions to FPS Trust on September 1
When our bank conversion is completed on September
1, contributions must be redirected to our new custodian, FPS
Trust. Options include:
an ACH or wire transfer through our new member
a check made payable to "FPS Trust" to:
FPS Trust on behalf of HealthSavings
9137 E Mineral Cir, Ste 120
Centennial, CO 80112