From:                              HealthSavings Administrators <customer_service@hsaadministrators.ccsend.com> on behalf of HealthSavings Administrators <notifications@healthsavings.com>

Sent:                               Thursday, August 20, 2015 1:33 PM

To:                                   Jennifer Harris

Subject:                          Your HealthSavings Account > No Account Access Aug. 26-31

 

 

 

 

 

 

Important Dates

 

August 26-31

 

Do not send contributions to HealthSavings; please save contributions until after September 1

 

August 26-31

 

Watch the mail for your new, gray debit card

 

Before September 1

 

Download statements, account activity, etc. from your existing online account, as you will no longer have access to the account after September 1

 

 

Questions?

 

Feel free to visit our member transition page, view our FAQs, call (888) 354-0697 or reply to this email. We're available 8:30 a.m. to 6 p.m. ET, Monday - Thursday, and 8:30 a.m. to 5 p.m. ET on Friday.

 

Due to a larger than normal call volume, you may experience longer wait times when calling our office. We apologize for any inconvenience. 

 

 

                                                  August 21, 2015

 

 

This email contains several important reminders related to the HealthSavings' custodial bank transition on September 1.

 

No Account Access August 26-31


There will be no access to accounts or investments between August 26-31 as we transfer data and update our systems. In addition, we ask that you do not send wire transfers or checks during this timeframe to avoid any complications.

You will regain access to your account after the conversion is completed on September 1. 

 

New Debit Cards Arrive August 26-31


If you currently have a blue HealthSavings debit card, watch the mail for your new, gray debit card, which will be mailed in an unmarked envelope from Richmond, VA during the last week of August.

We will automatically mail debit cards to primary account holders. To order debit card(s) for your authorized signer(s), you may log into your new member portal after September 1, set up your authorized signer(s), check the box next to "Yes, I would like a card for my authorized signer" and click save.

 

NOTE re: September 1: We plan to transfer funds on the morning of September 1, so please expect disruptions in service until the transfer is complete. After the fund transfer, you will be able to use your new card. We will notify you via email when your new debit card is ready for use.

 

 

Remember to Redirect Contributions to FPS Trust on September 1

 

When our bank conversion is completed on September 1, contributions must be redirected to our new custodian, FPS Trust. Options include:

 

1.     Schedule an ACH or wire transfer through our new member portal

2.     Mail a check made payable to "FPS Trust" to:

FPS Trust on behalf of HealthSavings
9137 E Mineral Cir, Ste 120
Centennial, CO 80112
 

 

 


                                             

 

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Health Savings Administrators
| 10800 Midlothian Turnpike, Suite 240 | Richmond | VA | 23235