From:                              HealthSavings Administrators <customer_service@hsaadministrators.ccsend.com> on behalf of HealthSavings Administrators <notifications@healthsavings.com>

Sent:                               Thursday, August 20, 2015 1:53 PM

To:                                   Jennifer Harris

Subject:                          Advanced Notice > HealthSavings Contacting Employees Today

 

 

 

 

 

 

Employer "To Do"

 

August 25

 

Set up any last minute group contributions in our existing system before 2 p.m. EST

 

August 26-31

 

Do not send contributions to HealthSavings; please save contributions until after September 1

 

Questions?


Feel free to visit our employer transition page, view our FAQs, call (888) 354-0697 or reply to this email. We're available 8:30 a.m. to 6 p.m. ET, Monday - Thursday, and 8:30 a.m. to 5 p.m. ET on Friday.

 

Due to a larger than normal call volume, you may experience longer wait times when calling our office. We apologize for any inconvenience.

 

 

 

                                                  August 21, 2015

 

  

 

We're writing to let you know that we plan to email employees later this afternoon with several important reminders related to the HealthSavings' custodial bank transition on September 1.

  • Service blackout (no account access) between August 26-31 as we transfer data and update our systems 
  • New debit cards arrive between August 26-31

For more employee-specific updates, visit our member transition page

 

Please ... Do Not Send Group Contributions Between August 26-31


As we prepare for the bank transition, we want to remind you that group online contributions (GOC) must be set up in our existing online system 
before 2 p.m. ET next Tuesday, August 25 to be processed by Wednesday, August 26. Otherwise, GOCs must wait until after the conversion on September 1.  

 

No Account Access August 26-31

 

There will be no access to accounts or investments between August 26-31 as we transfer data and update our systems. In addition, we ask that you do not send wire transfers or checks during this timeframe to avoid any complications.

 

You will regain access to your account after the conversion is completed on September 1.
 

 

Remember to Redirect Contributions to FPS Trust on September 1

 

When our bank conversion is completed on September 1, contributions must be redirected to our new custodian, FPS Trust. Options include:

 

1.     Schedule an ACH pull through our new employer portal

2.     Send an ACH/wire push; contact us for the banking information

3.     Mail a check made payable to "FPS Trust" to:

FPS Trust on behalf of HealthSavings

9137 E Mineral Cir, Ste 120

Centennial, CO 80112 

 

 


                                             

 

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Health Savings Administrators
| 10800 Midlothian Turnpike, Suite 240 | Richmond | VA | 23235