From:                              HealthSavings Administrators <> on behalf of HealthSavings Administrators <>

Sent:                               Tuesday, September 01, 2015 6:19 PM

To:                                   Jennifer Harris

Subject:                          Your HealthSavings Account > Debit Card(s) Funded, Conversion Complete









Secure Site:  

Temporary Username:

Your 9-digit Social Security number (no punctuation)


Temporary Password:

Your 8-digit birthdate; MMDDYYYY (no punctuation) 


New Benefits


Lower Fees 


> No $2 PIN fee for debit transactions

> No fee for paper statements 

> No increase in annual administrative fee 

> Custodial fee reduced from $0.80 to $0.625 per $1,000 each quarter with no cap


One Site, One Login 


Securely manage accounts on one site with only one login to remember


Less Paperwork 


> Enhanced online functionality and reporting 

> Rebalance investments 

> Realign funds 

> Transfer between accounts 

> Set up recurring contributions 

> Download transactions


More Ways to Diversify 


Choose from as many of our 22 Vanguard® funds as you would like                                                    



Feel free to visit our member transition page, call (888) 354-0697 or reply to this email. We're available 8:30 a.m. to 6 p.m. ET, Monday - Thursday, and 8:30 a.m. to 5 p.m. ET on Friday.


Due to a larger than normal call volume, you may experience longer wait times when calling our office. We apologize for any inconvenience. 



                                                  September 1, 2015


Dear Account Holder,


Great news! HealthSavings' custodial bank conversion is complete.


Your New Debit Card is on the Way! 


If you had a blue HealthSavings debit card, you will receive your new, gray debit card within 5-7 business days (if you haven't already). The card was mailed in an unmarked envelope from Richmond, VA, so please watch your mail closely!

Also, it's time to destroy your old, blue debit card, as that card will no longer work now that our bank conversion is complete.

We automatically mailed debit cards to primary account holders. To order debit card(s) for your authorized signer(s) (if you haven't already), simply log into your new member portal, set up your authorized signer(s), check the box next to "Yes, I would like a card for my authorized signer" and click Save.  


Log Into Your New Member Portal


You can log into your new account at

If you did not log into your new account in August, you will enter your temporary username and temporary password (see left sidebar). For your security, you must change your username and password during your first log in.

If you had a chance to log into your new account in August, simply use the username and password you created at that time.

After you log in, you may add your authorized signer(s) and beneficiary(ies), change your investment elections and more.

And, now that our bank conversion is complete, you may also review your account balance, schedule contributions or withdrawals and perform basic account management functions.

For additional information on how to use your new online account, watch our video tutorials.


Get Help With Our Videos (En Español También!)


Take a tour of the new member portal and learn how to perform basic account functions with our video tutorials on YouTube! (New videos to be added throughout the year.)






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Health Savings Administrators
| 10800 Midlothian Turnpike, Suite 240 | Richmond | VA | 23235