Brokers get a partner they can rely on to ensure easy onboarding and attentive ongoing account management. Learn more >
Employers can count on award-winning persona-based education to help employees get the most from their HSA benefit. Learn more >
Individuals who enroll directly with us get unparalleled access to low-expense mutual funds with no minimums and no trading fees. Learn more >
We value you
and your time
That’s why we provide the best customer service in the industry.
Call Center Metrics
OCTOBER 2021
39
SECONDS
Avg. time in queue
3:58
minutes
Avg. call resolution
85%
Calls
answered
in 30 secs
“Anytime I need assistance Peyton and the staff in customer service are always helpful, understanding, prompt and very kind. It’s a pleasure working with them.”
—Carolynn A.
© 2021 HealthSavings Administrators
