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Coronavirus (COVID-19)

We’re here to help.

With the spread of Covid-19, we understand that it’s important for you to have access to your HSA funds now more than ever. Our team is prepared and ready to help you make the most of your HSA during this time.

Please visit this page for ongoing updates.

Covid-19 Updates

Webinar resources

Help yourself to resources below from our Covid-19 webinar on April 7th:

Changes in legislation due to Covid-19

  • Testing for Covid-19 may be covered by HSA-qualified plans without application of the plan deductible and without cost-sharing
  • Treatment of individuals with Covid-19 may be covered by HSA-qualified plans without application of the plan deductible and without cost-sharing
  • Vaccinations continue to be considered “preventive care”
  • HSA-qualified plans can be used to temporarily cover telehealth and other remote care services below the deductible
  • Over-the-counter drugs and medicines can now be purchased using your HSA without a prescription
  • Feminine hygiene products can now be purchased tax-free using HSA funds

Managing your finances with your HSA

  • HSAs are yours for life so your account stays with you even if you are furloughed or leave your job
  • You can use HSA funds to pay COBRA premiums or any other health insurance premiums if you are receiving federal or state unemployment benefits
  • If you need cash, you can reimburse yourself tax-free from your HSA for previous medical expenses that you paid for out-of-pocket
  • You can continue to make contributions as long as you still have an HSA-qualified health plan

HSA-eligible items to consider

Emergency preparedness: 

  • Thermometer
  • First aid items: bandages, gloves, cleansing wipes
  • Batteries for medical devices
  • Prescription glasses, contact lenses, contact solution
  • Cold and allergy medicine

Qualified medical expenses:

  • Annual flu vaccine and immunizations
  • Health & allergy screenings, hospital care, home healthcare, lab fees, medical/dental/vision office visits
  • Prescriptions
  • Transportation (Airfare related to medical treatment, ambulance transportation, car rental for medical related transportation, fuel to medical care, etc.
  • Co-pays and other out-of-pocket (Co-payments, co-insurance, and health care deductibles)

Your online account

At this time, we are urging all account holders and employers to please use your online portal to process transactions and avoid using mail-in paper forms. As this situation continues to unfold, our ability to collect and process paper forms could be hampered. Our service center can be reached at (888) 354-0697 and agents are available to guide you through all electronic processes.

Lost or stolen debit cards

If your debit card has been lost or stolen, our card hotline is available 7 days a week from 8:00 a.m. – 9:00 p.m. EST.

Have questions?

Please don’t hesitate to contact us at or (888) 354-0697.


Announcing our new fund SAVEF, which offers a current 1.05% annual rate of return and a guaranteed return of principal. Learn more about SAVEF here.